Refund & Cancellation Policy – Sethi and Sons Industries

Effective Date: [Insert Date]

At Sethi and Sons Industries, we operate in a B2B manufacturing and supply model, and our policies are structured accordingly.

1. No Refund / No Replacement Policy

• No exchange, refund, or replacement will be provided under any circumstances.

2. Order Cancellation

• Once an order is confirmed and processed, cancellation is not allowed.
• Any exception will be at the sole discretion of the company.

3. Manufacturing Defect Claims

• Claims will only be considered for verification purposes.
• Testing will be conducted:
  • In-house or
  • At a NABL-accredited / government-approved lab
• Even if a defect is confirmed:
  • No refund or replacement will be provided

4. Inspection Responsibility

• Buyers must inspect goods at the time of delivery.
• No claims will be accepted after installation.

5. Transit & Handling Damage

• The company is not responsible for any damage during:
  • Transportation
  • Loading/unloading
  • Site handling

6. Usage & Installation Responsibility

• Product selection, installation, and usage are the buyer’s responsibility.
• Damage due to improper handling or installation is not covered.

7. Warranty Limitation

• Warranty (if applicable) is limited and subject to:
  • Proper handling
  • Correct usage
  • Defined conditions
• Does not cover:
  • Mishandling
  • Site issues
  • Pressure surges
  • Environmental conditions

8. No Liability Clause

• Sethi and Sons Industries is not liable for:
  • Project delays
  • Labour costs
  • Loss of profit
  • Indirect or consequential damages

Contact Us

Sethi and Sons Industries
📞 Phone: +91-9152711451
📧 Email: sales@sethiandsonsindustries.com
📍 Address: Plot no. 2/3, Survey No.89, Behind HP Petrol Pump, Opp. Royal Garden, Kalyan-Murbad Road, Post. Kamba Village, Tal. Kalyan, Dist. Thane, Maharashtra, India-421301.